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We Accept
My Smokingshop accepts the following cards
credit cards accepted


Shipping

Postage starts at the prices shown below
UK - £2.99
EUROPE - £5.49
REST OF WORLD - £6.49


association of independant tobacco specialists


Terms and Conditions

Please take a moment to read our Business Terms and Conditions. Thank you.

By agreeing to our terms and conditions you are confirming that you are over 18 when purchasing tobacco and tobacco related products. Making a false declaration is against the law.

About Us

Mysmokingshop is dedicated to your total satisfaction. If you have any suggestions or comments please email; info@mysmokingshop.co.uk

Our Contact details:

Mysmokingshop Ltd.
40c Liverpool Road
Penwortham
Preston
PR1 0DQ

Tel: +44 (0) 1772 746607
Email: info@mysmokingshop.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard and American Express.

Delivery Schedule

Generally all orders are shipped within 24 hours Monday to Friday.

We use a limited stock system to drastically reduce 'out of stocks' if for some reason we do not have the product required we will notify you immediately.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.

Guarantee

We guarantee your satisfaction. All of our products come with a full manufacturers no quibble guarantee.

Reach Us:

Mysmokingshop Ltd.
40c Liverpool Road
Penwortham
Preston
PR1 0DQ

Tel: +44 (0) 1772 746607
Email: info@mysmokingshop.co.uk

Privacy Policy

Mysmokingshop does not disclose buyers' information to third parties. We take your privacy very seriously indeed. If you don't want us to contact you for promotional purposes, we won't (we will, of course, communicate with you in connection with any order which you have placed, including order confirmation e-mails). We will never sell your information.

We collect information to allow you to place orders with us and to improve your experience using our website. You can always find out what information we hold about you, and you can always opt-out, anytime. We will not e-mail you in the future for marketing purposes unless you have given us your consent. We always try to ensure that marketing communications are tailored and relevant to you, but we will always give you the chance to unsubscribe from any marketing email.

The type of information we will collect about you may include your name, address, phone number, email address, IP address and payment details.

You may give us information by using our website or by corresponding with us by phone or e-mail. You will provide information to us when you register to use our website, subscribe to any update service, respond to a marketing communication, search for a product, otherwise navigate to, through or away from our website, place an order, participate in social media functions or enter a lottery, auction, competition or promotion.

Technical information can be collected using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening, if you wish. The information collected in this way can be used to identify you unless you modify your browser settings.

We will never collect sensitive information about you without your explicit consent. Sensitive information includes information relating to your health and religion. We will use our reasonable endeavours to ensure that any information which we do hold will be accurate and up to date. You can make a formal "data subject access request" under the Data Protection Act 1998 to access the information we hold about you. The personal information which we hold will be held securely in accordance with our internal security policy and the law. Save as explicitly set out in this privacy policy, we won't transfer your information outside the European Economic Area.

Please be aware that the transmission of information via the internet is not completely secure. Any transmission of your data to our website is at your own risk.

A "cookie" is a small text file that’s stored on your device when you visit a website. Using cookies helps us to provide you with a good experience when you browse our website. By continuing to browse the website, you agree to our use of cookies. Some cookies are deleted when you close down your browser. Others remain on your device until they expire or you delete them from your cache. These enable us to remember things about you as a returning visitor. We use cookies to: keep track of your shopping basket; allow you to login to your account; remember your preferences; and customise the website to be more relevant to you.

Additionally, we use 'analytics' cookies to help us make our website better by telling us what users like and don't like.

You can disable cookies completely by changing your browser settings; however some areas of our website will not be accessible or may not function properly. You can also delete cookies relating to our website, but if you do so we will not remember things about you.

Returns Policy

If the items you receive are faulty or you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 7 days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the DSR, you have 28 calendar days to do so, at your own expense. Once the item is received at Mysmokingshop , we'll issue a full refund for the product to your original payment method.

Goods may only be returned with permission from ourselves. Please contact us for a returns number and shipping instructions. Any item returned without consent from ourselves will not be accepted.

If you do not inform us within 7 days of receipt that you have decided to return goods which are not faulty, you will be charged a 2% re-stocking fee. Postage will never be refunded.